Four Generations of Insurance Protection
Advocacy, Security, Trust since 1950
First Time Insurance?
Upgrading Your Insurance?
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Quality Since 1950
If you are looking for personal, business, or oil & gas insurance, Van Helden has many decades of experience with providing quality coverage to discerning clients.
Ray Van Helden, grandfather of company president Douglas Van Helden, began his insurance career in the 1930’s. In 1950, he and his wife, Helen, started Van Helden Agencies Ltd. For four generations, our independent brokerage has strived for exceptional service, strong company representation, insurance claims advocacy, and price competitiveness.
Our brokerage has been quoted by one of our longest standing clients, Victor and Margaret Bibby, who have been clients since the 1930’s, “We have dealt with the Van Heldens for three generations. Every time we’ve had a personal visit, or telephone conversation, we have felt as if we were dealing with close, honest friends. Our daughter once left Van Helden Agencies, only to come back for the superior service.”
Our house was struck by lightening and subsequently destroyed by fire. Van Helden Agencies responded immediately and efficiently processed our claim in a very timely manor. Doug Van Helden personally arrived on site early on a Saturday morning following the fire to provide me with assurance and comfort in the quality of our Chubb insurance policy and to explain next steps in the claim process. Thanks to the quality of the insurance policy and their direct involvement, Van Helden Agencies made my transition and recovery from an otherwise difficult situation as seamless as possible.
I experienced a flood in my condo building that caused major damage to my unit and resulted in time away from home for the restoration efforts. The Van Helden team was extremely supportive and compassionate throughout the whole process. Their responsiveness and ability to answer questions surrounding the claims process and provide guidance throughout the sometimes confusing experience of working with insurance adjustors made the extremely stressful process of dealing with property damage much more manageable. The support from Van Helden began years before the claim, with the advice and suggestions that they gave me as a new condo in choosing a policy that fit my needs. This support paid great dividends when it came to ensuring an easy and efficient claims process with my insurance provider. The unparalleled level of service, responsiveness and all around friendly and fair nature in which they conduct business are why I will continue choosing and recommending the services of Van Helden Agencies.
I recently switched insurance providers to Van Helden Agencies and have been thoroughly impressed with the transparency and seamless nature of the transition. Douglas was able to offer me a much better premium than competitors, along with a very comprehensive policy that is catered exactly to my needs. I would highly recommend Van Helden Agencies.
The main strengths include having an exceptional team of employees that are energetic and experienced in being able to handle the complexities of a brokerage firm, and the loyalty of our clients, many of whom have been with us for decades. We boast of one of the most experienced teams in the country.
The Van Helden Agencies Ltd. name has been very respected in the insurance industry and community for over 60 years. Our agency has been quoted by John McArthur, former President of Safeco Insurance as “The best insurance agency in Canada.”
Throughout our entire history, all growth has been organic. Today, we have 12 staff with experience levels averaging over 20 years. We insure many retired underwriters because of our reputation for standing behind our clients.